HOW TO ORDER SEEDS AND PLANTS FAQ CACTUS MORAVIA INTERNATIONAL

Seeds and plants can be ordered at the same time in one order. Please follow these ordering rules:

- Communication with us is possible in Czech, English, Russian, Slovak, Polish and partly in Spanish (other languages must be translated in PC translators). .

- All orders are accepted electronically only by e-mail at:  order@cactus-moravia.eu 

We prefer e-mail attachments in the Excel, Word, PDF and text format, do not copy orders directly into our e-mail directly (only by exception).

- We always accept the seed order from current price lists available on our web only, we update the price lists regularly every 2 months, make sure you are ordering from the current seed price list (according to the date), do not order from older or no longer valid catalogues that you have downloaded in your computer or that you find on google, order always from our web, where everything is always updated.

- Seed distribution takes place online all year round with no exceptions, we are always online. Plant distribution is seasonal (April-October according to the current weather) and according to current offers.

- Minimum amount of an individual order of seeds is 250 CZK / 10.00 EUR –value of the seeds without postage and packing, if the price of your order is below this limit (some items may not be in stock anymore), you will be contacted to complete the limit of the minimum amount of the order.

- postage (GLS + Czech Post) and packaging (plants and seeds packages) is charged individually in real costs depending on the size of the offer, type of packaging and country to which the package is shipped, you will always be informed about the order total price including postage and packaging in advance.

- There is no minimum amount for plant orders, an order of any compact group of plants is sufficient to make the shipment. We do not accept personal visits due to time reasons, the plants are high-quality from our own production or from certified suppliers, always in growth and after fungicide and insecticide modern trends treatment.

- Always write your full name, complete delivery address, e-mail and/or your phone number in the order, also for the GLS delivery courier who will contact you to make sure your package is delivered without any problems (within EU).

- Order merchandise under the indicated codes only (please always copy well the whole code) and indicate the number of portions = package in the seeds requested category and for the plants copy the plant group and specify how many pieces and also how many pieces from one field number or plant species you want to prepare in the requested group. Do not write the geneses and species names, the whole correct code and number of portions is sufficient for us (always write just the number- e.g. 2, not 2x, for the software data processing we do not need anything else)

- Receipt of your order will always be confirmed first and the order is immediately processed for packaging and shipment. You will be informed about everything with more details after. We check the merchandise availability in the storage first and then we contact you again.

- Introductory event CACTUS MORAVIA INTERNATIONAL – everybody ordering seeds on our web CACTUS MORAVIA INTERNATIONAL for the first time will get 10 portions/20 packages of seeds for free along with your first order (we will try to satisfy everybody, you can suggest us which genus or genera are you interested in and we will mix this bonus for you except for extra rare species and within our stock possibilities).

CACTUS MORAVIA INTERNATIONAL TEAM



  order@cactus-moravia.eu
  
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